As the controller of your data, Morgans City Living comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.

Personal Identification Information

We collect personal information about you in order to fulfil your rental contract. Personal information collected includes: Your name, date of birth, postal and email address, telephone contact details, employment details, financial information (bank statements, income & expenditure details, debit card details, savings, debts such as loans and credit cards, other assets, and employer & pension benefits) and any other related information to support your application and confirm your identity (such as UK residency status, retirement age).

Your personal information may be shared with referencing companies, utility companies and maintenance contractors and other relevant companies such as Tenancy Dispute Service ‘TDS’ in order to maintain the customer relationship and services. It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf. Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations such as when responding to subject access requests, proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.

The personal information you provide will not be passed to any third-party organisation for marketing purposes.

We will retain your personal information in accordance with applicable laws and while a client relationship is in place. For money laundering and accounting purposes we will generally be required to hold data for 7 years from the date of receipt. You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

How long will we keep your information?

Personal information will be kept for 90 days after the last point of contact if an individual makes a property search enquiry.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Morgans City Living may collect and use Users personal information for the following purposes:
• To improve customer service. – information you provide helps us respond to your customer service requests and support needs more efficiently.
• To improve our site – we may use feedback you provide to improve our products and services.
• To send periodic emails – we may use the email address to respond to their inquiries, questions, and/or other requests.

Specifics

We collect data based on Google’s Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings at https://www.google.com/settings/ads

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Morgans City Living has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Morgans City Living
http://www.cityliving.co.uk
1 Dock Street,
Leeds,
West Yorkshire.
LS10 1NB.
0113 398 0099

This document was last updated in May 2018.