From the moment I approached Morgans about selling my city centre flat, I was impressed by the helpful, professional staff that I met. There was realism about the difficulties of selling at this time, but an active engagement with me in doing the best we could, including a plan to look at it all again if nothing happened in three months. However, this company's proactive attitude and energy resulted in an acceptable offer within three weeks. They had also given me feedback about each viewing that took place. Morgans has worked cooperatively with me from that point to completion, keeping an eye on the process, helping move it along, and ensuring I was kept fully informed. I went to Morgans originally because they were recommended to me, and I am very pleased that I did.
Having my apartment up for sale for the best part of year, Morgans and their team have been nothing short of excellent in their commitment and efforts in selling the property for me from start to finish. I was always kept informed about viewings and given feedback. Working in a customer service environment myself it is rare and exceptional these days to come across a company where you as the customer are always put first and given much more than the normal level of service you'd expect....Morgans is definitely one of those exceptions.
I chose Morgans because of their excellent reputation in Leeds and was not disappointed. They contacted me very soon after I registered my interest and, taking account of my preferred location and particular desires, were able to suggest several properties that matched my specifications. When we visited the properties, they were enthusiastic without being pushy and had a detailed knowledge of the area in question. I was then able to refine my search criteria and once again Morgans provided an excellent selection of properties.
I have bought and sold through Morgans and have found them on both occasions a pleasure to deal with. Their straightforward approach means they do what they promise and they get the job done with the minimum of fuss. Their extensive knowledge of the city living marketplace means that they are in tune with its specialist requirement like no other agent in Leeds. I have used quite a few estate agents in my time and can hand on heart recommend them without hesitation.
We would like to take this opportunity to thank you and your staff at Morgans for all the support and assistance we have been given. In the current housing market climate, we feel we received outstanding service and that you have made the impossible happen – getting a first time buy into their first home in less than 6 weeks! Your experienced staff were always available with informed advice which made the whole purchasing process almost enjoyable! As the first in my peer group to step onto the property market, I can assure you that I will be recommending your exceptional services to everyone I know.
Just a brief note of thanks to you for the recent apartment purchase which went without a hitch... I know it's supposed to be that way, but it is increasingly rare to find that anyone these days that ""does what it says on the tin"". Please pass on thanks to those who organised and supervised the deal and any other of the boys and girls in the office who were involved. I would certainly be happy to use or recommend Morgans in the future.
I would like to thank the team that makes up Morgans in helping me firstly find my ideal property, go through the stresses and strains of buying to finally the end product...getting the keys to the front door. I would like to thank firstly Sharon ( I hope I have spelt your name right) and a massive thank you to Jenny...who made sure that she was on the case at all times...to get the painful process of selling and buying tied up. It has been the most stressful process ever but we finally got there. So thank you, thank you and thank you. I now have a pad and a home. And the most obvious way that I can thank you, is the word of mouth. I will be recommending you as a company because you work well together but also for the personal touch
Morgans has been very helpful and I appreciate the time taken by the staff to find me a suitable apartment to purchase, which I am now very happy with.